Port Forwarding: From Arrival Notice to Container Collection
Port forwarding is the full set of operations involved in collecting cargo at a seaport: from receipt of the vessel arrival notification through to removing the container from the terminal. Unlike international carriage, which takes weeks, port operations are compressed into a few days — and the cost of every extra day is precisely known: it is demurrage and storage.
Trans-Hope provides port forwarding services at three Ukrainian ports: Chornomorsk, Odessa and Pivdennyi. Over 17+ years — 3,725 completed deliveries, 12 specialists, permanent accreditations at the terminals of all three ports. Below is the full operational procedure and a list of documents that must be prepared in advance.
How the Process Works: 7 Steps From Notice to Warehouse
The Port Forwarding Process for Imports
A step-by-step guide to collecting containerised cargo at a Ukrainian port
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Receiving the Arrival Notice3–5 days before the vessel arrives, the shipping line's local agent sends an Arrival Notice (AN). It contains the ETA, B/L number, container numbers and the number of free days. This is the starting signal: from this moment parallel work must begin on several fronts simultaneously.
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Checking the bill of lading and documentsWe cross-check the notice against the bill of lading: consignee, cargo description, number of packages, port of discharge. Any discrepancy — we contact the line's agent immediately for an Amendment before the vessel arrives.
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Obtaining the Delivery Order (DO)We approach the shipping line's local agent for the cargo release authorisation. The agent invoices us: under Freight Collect — freight + DO fee; under Freight Prepaid — DO fee only. We pay and receive the DO electronically. Without the DO, the terminal will not release the container.
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Preparing the customs declaration in parallelWe immediately hand the broker the full document package: invoice, packing list, bill of lading, certificates where required. The broker begins preparing the customs cargo declaration in advance so that it can be filed on the day of discharge or the following day.
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Paying port chargesAfter discharge, the terminal invoices us for THC (Terminal Handling Charge). If the container has been on the terminal for more than 3 days, an additional storage invoice follows. We pay the terminal and receive the port's own release authorisation.
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Customs clearanceAfter the declaration is filed, customs carries out documentary control and, in some cases, a physical inspection. Under standard control: 1–2 working days. After that, customs issues authorisation to remove the cargo from the port.
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Transport to warehouseWe arrange a truck for loading at the terminal. The driver presents the DO and customs clearance. The container is lifted from the stack, placed on the vehicle and sealed. Delivery then follows to the consignee's warehouse in Kyiv, Kharkiv, Dnipro, Odessa or Lviv.
Documents Required to Collect Cargo at the Port
Realistic Timelines: From Discharge to Collection
Three Ports — Three Operational Specifics
Chornomorsk — Ukraine's main container port. Handles the majority of liner services from Asia, the Mediterranean and the Middle East. Two dedicated container terminals. The default choice for FCL containers.
Odessa — a multipurpose port accepting containers, general cargo, liquid bulk and dry bulk. Well suited to LCL consolidations, project equipment and non-standard shipments. Direct access to the city's transport infrastructure.
Pivdennyi — a deep-water port specialising in liquid bulk, dry bulk and chemicals. Accommodates larger-deadweight vessels. Container traffic is handled by the TIS terminal, but at lower volumes than Chornomorsk.
How the Delivery Term Affects Port Costs
Regardless of the Incoterms agreed, THC at a Ukrainian port and storage charges are always for the consignee's account. If freight is Freight Collect under the contract (CFR, CIF) — the freight must be paid to the line's agent before the DO is issued. Under FOB or EXW — freight has already been paid by you at origin. This has a direct impact on working capital: at the time the Arrival Notice arrives, you must be ready to settle several invoices simultaneously.
For high-value cargo, we also recommend confirming that a valid insurance policy is in place. Under FOB or CFR, cargo insurance is the buyer's responsibility. The policy must be arranged before loading onto the vessel — not at the port.
What Is a Container Type and Why It Matters in Port Forwarding
The container type (20DC, 40HC, reefer, open-top) affects port logistics: reefer containers require connection to a power supply at the terminal; open-tops require specialist crane equipment; flat-racks require advance coordination with the terminal. When the Arrival Notice is received, verify that the container type matches expectations and notify the freight forwarder immediately if the cargo requires non-standard storage conditions at the terminal.
How much does port forwarding cost?
What happens if the cargo is not collected within 3 free days?
Can customs clearance be expedited?
Is a separate agreement with the terminal required?
What should be done if the consignee's name is incorrect in the bill of lading?
Entrust your port forwarding to the Trans-Hope team — and your cargo will reach your warehouse in the shortest possible time, with no unnecessary charges.
