Terms of Use

Terms of Use

Welcome to Trans-Hope's Terms of Use page. In this section we define the terms and conditions that govern the use of our shipping and clearance services. Please read these terms and conditions carefully before using our services.

Terms of Use


  1. Getting Started: When using our services, you will be required to enter into a logistics services contract with us. All information provided during registration must be accurate and up to date.

  2. Privacy: We are committed to our privacy policy and protecting your data. Please see our privacy policy for more information.

  3. Use of Services: By using our services, you agree to comply with all applicable laws and regulations and acceptable standards of behavior.

  4. Payment and Fees: Payments for our services must be made in accordance with the agreed upon tariffs and in accordance with the specified terms.

  5. Customs Clearance: We shall be responsible for the clearance of goods in accordance with applicable customs laws and regulations.

  6. Cancellation of Services: Cancellation policies depend on the type of services provided by us. Please contact us for details.


We are not responsible for damage caused by third parties during delivery. While we strive to ensure that our services are safe and secure, we recommend that you also ensure that you have adequate insurance for your shipments.

Changes to the Terms and Conditions

We reserve the right to make changes to our terms of use. Any changes will be posted on this page.

Contact Us

If you have any questions or need more information about our Terms of Use, please contact us.


By using our services, you agree to the terms and conditions set out on this Terms of Use page. Please read them carefully and follow them while using our services.

Effective Date: 03/12/2014